![]() ![]() If your scanner is connected to one computer via USB and another computer via wireless connection, and Epson Scan 2 is running on the wirelessly connected computer, pressing the start button on the scanner will save the scanned images to the wirelessly connected computer (ES-500W II).Also, let me know you work from a Windows PC Ask Your Own Printers Question No, it won't do anything. This video does a quick walkthrough to guide you through the unboxing, set-up, and installation for an Epson ES-400 or ES-500W Document Scanner. If you are setting up network scanning using the optional Network Interface. Click OK to save your settings and close the Epson Scan 2 Utility. Try turning the wireless router off and on (ES-500W II). How do I fix it Technician: Can you perform Copy function and see that prints the document on scanner. Select the Enter address setting, type in the IP address or host name of your Epson Network Interface Unit or scanner, and click Add. Check that the Wi-Fi connection is working correctly.If you are using a TWAIN-compliant program, make sure that the correct product is selected as the Scanner or Source setting.The scanner may not work properly when connected through a USB hub. Once in properties, select the Compatibility tab and check ‘ Run this program as an administrator ’. Connect the scanner directly to the computer. Right-click on Epson Scan and select Properties.Use the USB cable that came with the scanner.Make sure the scanning software is installed.In Windows, be sure that the scanner is listed under Imaging Devices in the Device Manager.If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it.Note:The illustrations show the ES-500W/ES-500WR, but the instructions are the same for the ES-400. Dust can cause spots or lines in your scanned images. ![]() Make sure the connection between the scanner and your computer is secure. Clean your scanner regularly to make sure that no dust builds up on the glass scanning surfaces.If so, wake your system and restart your scanning software. Scanner Cannot Connect to a Wireless Router. Make sure your computer is not running in a power-saving mode, such as sleep or standby. Check these solutions if you have problems scanning over anetwork (ES-500W/ES-500WR). The firmware update has failed and the scanner is in recovery mode.Make sure your computer has adequate memory and meets the system requirements for your operating system.If your scanning software does not operate correctly, try these solutions: The Manage Invoices/Receipts button does not appear in Epson ScanSmart in Windows.My scanning software doesn't work properly in Windows or on my Mac. How do I manually connect to a Wi-Fi network? How do I load originals with a carrier sheet? How do I change the Power Off and Sleep Timer settings? If you have not already done so, you can download the Epson ScanSmart software for use with your scanner. Instead, they operate much more like a printer. Despite being scanners, they’re much different from your typical flatbed scanners. For a printable PDF copy of this guide, click here. Both the ES-400 and ES-500W are similar in design, with the primary difference between them being their ability to communicate wirelessly. when I try to install the Drivers and Utilities Combo Package Installer. ES-400/ES-500W/ES-500WR Users Guide Welcome to the ES-400/ES-500W/ES-500WR Users Guide. I see the message Unable to connect to the server. How many custom paper sizes can I create in Epson Scan 2? Which software is included with my product? My computer does not recognize the product when I use a USB connection.
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